November 13, 2007
Ackoff's Best: His Classic Writings on Management
This book has been translated into Chinese by the Wintop Group.
WINTOP is currently conducting translation projects to introduce Ackoff's thoughts to Chinese readers.
November 12, 2007
Application of Systems Thinking
Search Planning: A Case Study Of Problem Solving
In late 1987 a Boeing 747 of South African Airways crashed into the Indian Ocean after an on board fire. The crash location was 250 km north west of Mauritius, an island east of Madagascar. Despite modern technology the location of the wreckage was as uncertain as the location of the Titanic. A massive search and recovery operation was immediately launched. This effort covered various search phases, namely a surface search and recovery, an underwater sound beacon search, an underwater sonar search, and an underwater photographic survey and recovery. All searches faced unique technical challenges, of providing accurate navigation aids and the sheer depth of the ocean. Ocean depth was in places over 5 km deep and very mountainous. This depth was significantly deeper than that of the Titanic search, the deepest deep ocean search up to that time.
This situation resulted in the in the mobilization of resources and personnel from more than a dozen nationalities. There eventually were six basic sources of information on where to conduct the search. Some of the nationality groups favored one or more of these information sources over others, resulting in conflicting and widely dispersed opinions on where the search should be conducted. The stakes were raised by the perception that those groups whose information sources were seen to prevail, would be more likely to obtain the lucrative search and recovery contract.
To read this web post, click on: Deep Ocean Search Planning: A Case Study Of Problem Solving