Is it time to return to the original 2020 plan? Or does 2021 need a fundamentally different game plan than envisioned for 2020?

"In this process, Gildersleeve says “take stock of what you were able to accomplish in 2020 and how the business has changed, and then invest in continued digital transformation to support these changes.”

Hinchcliffe finds in his research that “many CIOs are now just getting their arms around 2021, given the constant, ongoing operational issues of this year. It is time in this author's opinion for CIOs to heed the advice of futurist Russell Ackoff who said that “planning should consist of the design of a desirable future and the invention of ways to bring that future about. As well, planning should be continuous.”

2021 CIO Goals: What Forces Will Shape 2021?