The Ackoff Center Weblog provides an opportunity to keep up with the latest research in Systems Thinking. It is also a forum where you can interact with others in the field and share your own experiences.
February 17, 2019
Russell Lincoln Ackoff: 100th birthday (* 12 February 1919). Remembrance. Reverence. Reflection.
By: Harald Kreher
Today, 100 years ago, Russell Ackoff was born.
This is the addendum-closure of a series, started 10 weeks ago, together with a scene-setting introduction, honouring Professor Russell Lincoln Ackoff.
His language was as pure as his logic clear and his humour dry.
He left his mark. On me, too. Here I want to tell a little about it. Also an account of personalexperiencesand of personal interpretation. Possibly it may inspire others to go on their own systemic journey or, at least, to become curious for what this trans-disciplinary subject (oops, sorry, Russ - practice!) Systems offers and what professionals can be found along the way. Clearly, many know much more of his work and the man himself than I do. And many will have far more detailed knowledge of his approach. I am a generalist and a systemist, no expert on Ackoff. But I try to
Russell L Ackoff (1919-2009) was a founding member of the system thinking movement. He was an organizational theorist and pioneer in operations research and management science. He was the first doctoral student of C. West Churchman. They later spent time together at Case Institute of Technology in Cleveland, Ohio. Later they founded the systems thinking movement. Russell L. Ackoff translated data to wisdom. He once worked for D. Edwards Deming at the U.S. Census Bureau. Peter Drucker acknowledged that Russell L. Ackoff had made critical contributions to his work. Russell L. Ackoff authored or co-authored 35 books and over 150 journal articles, including the popular From Data to Wisdom.
Russell L. Ackoff developed empirical inquiry techniques and theory concerning interdisciplinary and interdependent system dynamics. He was a master reductionist about decision making in organizations. Russell L. Ackoff sought to amplify organizational learning across disciplines, especially for nonlinear, transdisciplinary modelling sciences. In the end, he sought to create better understanding so that people were focused on the correct root cause issues so that they could be successful.
Professor Russell Ackoff was a great scholar, educator, consultant ... and much more. Intellectual and pragmatic. Logician, mathematician, philosopher, ... , systemist.
He was and excelled at so many things. One could fill an encyclopedia with #s trying to do him justice. The following I want to choose - feeling awkward about it as I am fairly old-fashioned and myself not too at-, dis-, ex-tracted ;-) by what some filters and algos suggest to be of relevance, based on keywords. Nevertheless, today I give in a little because I think Russ had deserved that he catches attention by more than those who watch out for reference to his vast body of contributions anyway.
Three general types of problems entail different strategies. Continuing to seek solutions to tame problems when we face messes, let alone wicked problems, is potentially catastrophic hence fundamentally irresponsible. In our turbulent times, it is therefore becoming a strategic necessity to learn how to solve the right problems. Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem. Russell Ackoff (1974). But then, you may agree that it becomes morally objectionable for the planner to treat a wicked problem as though it were a tame one, or to tame a wicked problem prematurely, or to refuse to recognize the inherent wickedness of social problems. Rittel and Webber (1973).
"A friend of a friend is facing some push-back on the status of systems thinking as compared e.g. to managemen, psychology, other organisational thinking. This could potentially have impacts on her immediate career prospects.
So we are looking to create a collection of high profile organizations who have stated that we need more systems/holistic/joined-up/integrated/etc. thinkers to solve world problems."
Ellen Lewis contributed three stonking examples:
1. 2017, UN Chief Executives’ Board for Coordination described systems thinking as a “key way of working” and an essential “leadership characteristic” needed to respond to the “interconnectedness and indivisibility” of the United Nations’ 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs).
United Nations Chief Executives Board for Coordination, 2017 First regular session of 2017, summary of deliberations Added to Library: 30 Jun 2018Last Updated: 02 Jul 2018
2. In 2018, the Governance Directorship of the OECD declared that “the time for piecemeal solutions in the public sector is over” and they recommended the use of systems thinking to instigate innovative solutions to cross-cutting and complex issues. Governance Directorate of the OECD Embracing Innovation in Government Global Trends 2018 http://www.oecd.org/gov/innovative-government/embracing-innovation-in-government-2018.pdf
3. The International Council for Science (ICSU), which reports to the UN, has released a report saying that a massive shift towards systems thinking for coordinating the SDGs is needed. This report is more systems-focused than any I have seen before, and ICSU are putting their money where their mouths are: they are integrating themselves with the Social Science equivalent body, to have a more systemic approach themselves. https://www.icsu.org/cms/2018/04/Science-and-Technology-Major-Group-Position-paper-HLPF-2018.pdf
Presentation by Banny Banerjee who is Director of Stanford ChangeLabs, and teaches Design Innovation and Strategy at the Hasso Plattner Institute of Design (Stanford University's d.school). His area of expertise is the use of Design Thinking for strategic initiatives and large-scale transformations directed towards sustainable futures. He founded Stanford ChangeLabs, which has ongoing research in Innovation Methodologies and transdisciplinary initiatives aimed at developing a new field: Innovation of Scaled Transformations. His research initiatives are centered on processes, paradigms, and integrated strategies to address complex challenges such as the future of water, energy, governance systems, and organizational transformations. In this presentation, Banny looks at...
1. We are entering an era marked by rapid changes and profound questions. 2. Our dominant models of leadership are ill suited for these new class of challenges. 3. System Leadership is a new approach that is a leadership style better suited to scaled and complex challenges - it has implications at personal, organizational, and policy levels.
This is the first of eight segments recorded over two days at a Naval Training Facility in the 80's. In the first segment Russell Ackoff walks us though the progression of system science from mechanical, to organic, to social systems.
Dr. W. Edwards Deming understood, probably better than anybody on this planet, the power of connections in business. More importantly, he understood the impact connections had on business productivity, success and prosperity. Deming was the architect of Total Quality Management and recognized for his instrumental role in Japan’s industrial recovery and growth after the devastation of World War II. His grasp of the principles of efficiency, quality, innovation, employee involvement and the critical role of management to guide, inspire and nurture productivity is legendary.
We’re Trying To Do “The Wrong Thing Right” in Schools
By Will Richardson
Co-publisher of ModernLearners.com.
"A couple of weeks ago, thanks to some serendipitous surfing online, I came across this 10-minute snip of an interview with Ackoff, a pioneer in the field of systems thinking who was a professor at the Wharton School prior to his death in 2009. I was staggered a bit after watching it because he was able to articulate something I have been feeling for a while now but had been unable to find the words for:
“Peter Drucker said ‘There’s a difference between doing things right and doing the right thing.’ Doing the right thing is wisdom, and effectiveness. Doing things right is efficiency. The curious thing is the righter you do the wrong thing the wronger you become. If you’re doing the wrong thing and you make a mistake and correct it you become wronger. So it’s better to do the right thing wrong than the wrong thing right. Almost every major social problem that confronts us today is a consequence of trying to do the wrong things righter.”